PrestaShop — Outage
ResolvedDegradation HighMar 17, 2026, 03:15 PM · about 1 month ago · Duration: 55min · Regions: us-east
Detected by Probecast
Incident Summary
Incident Summary
API PrestaShop is currently DOWN in europe.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500
Validation Results
Validation Reason: DOWN in multiple regions: asia, us-east, us-west + europe Consecutive DOWN Checks: 2 Time Between Checks: 245s
Cross-Region Impact
Also DOWN in: asia, us-east, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-03-17T15:15:37.083Z
Timeline
Started
Mar 17, 2026, 03:15 PM
about 1 month ago
Resolved
Mar 17, 2026, 04:10 PM
about 1 month ago
Duration
55min
Evidence Logs(11 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Mar 17, 03:15 PM | europe | down | 5389ms | 500 |
| Mar 17, 03:11 PM | asia | down | 10001ms | — |
| Mar 17, 03:11 PM | europe | down | 10003ms | — |
Track PrestaShop reliability
This isn't PrestaShop's first incident. They had 2 incidents in the last 180 days, averaging 30 minutes of impact.