PrestaShop — Degradation
ResolvedDegradation MediumApr 5, 2026, 09:25 PM · 18 days ago · Duration: 5min · Regions: us-east
Detected by Probecast
Incident Summary
Incident Summary
API PrestaShop is currently DOWN in us-east.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500
Validation Results
Validation Reason: DOWN only in us-east - possible regional issue Consecutive DOWN Checks: 2 Time Between Checks: 300s
Regional Analysis
Status: DOWN only in us-east (possible regional issue) Other Regions: asia: up, europe: up, us-west: up
Severity Assessment
Level: MEDIUM Limited regional impact or recoverable error type.
Detected by Probecast Health Monitor - 2026-04-05T21:25:06.151Z
Timeline
Started
Apr 5, 2026, 09:25 PM
18 days ago
Resolved
Apr 5, 2026, 09:30 PM
18 days ago
Duration
5min
Evidence Logs(3 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 5, 09:25 PM | us-east | down | 1560ms | 500 |
| Apr 5, 09:20 PM | us-east | down | 943ms | 500 |
| Apr 5, 09:15 PM | europe | degraded | 6752ms | 200 |
Track PrestaShop reliability
This isn't PrestaShop's first incident. They had 2 incidents in the last 180 days, averaging 30 minutes of impact.