IDnow — Outage
ResolvedDegradation HighApr 28, 2026, 08:26 PM · about 19 hours ago · Duration: 14min · Regions: asia
Detected by Probecast
Incident Summary
Incident Summary
API IDnow is currently DOWN in asia.
Diagnostic Details
Error Type: network HTTP Status: N/A Error Message: fetch failed Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 304s
Cross-Region Impact
Also DOWN in: europe, us-east, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-04-28T20:26:11.661Z
Timeline
Started
Apr 28, 2026, 08:26 PM
about 19 hours ago
Resolved
Apr 28, 2026, 08:40 PM
about 19 hours ago
Duration
14min
Evidence Logs(5 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 28, 08:26 PM | asia | down | 382ms | — |
| Apr 28, 08:25 PM | us-west | down | 30ms | — |
| Apr 28, 08:25 PM | us-east | down | 6ms | — |
Track IDnow reliability
This isn't IDnow's first incident. They had 4 incidents in the last 180 days, averaging 45 minutes of impact.