IDnow — Outage
ResolvedDegradation HighApr 27, 2026, 12:46 AM · about 8 hours ago · Duration: 33min · Regions: us-east
Detected by Probecast
Incident Summary
Incident Summary
API IDnow is currently DOWN in asia.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 307s
Cross-Region Impact
Also DOWN in: europe, us-east, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-04-27T00:46:50.786Z
Timeline
Started
Apr 27, 2026, 12:46 AM
about 8 hours ago
Resolved
Apr 27, 2026, 01:20 AM
about 7 hours ago
Duration
33min
Evidence Logs(12 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 27, 12:46 AM | asia | down | 10001ms | — |
| Apr 27, 12:46 AM | us-west | down | 10001ms | — |
| Apr 27, 12:46 AM | us-east | down | 10001ms | — |
Track IDnow reliability
This isn't IDnow's first incident. They had 3 incidents in the last 180 days, averaging 55 minutes of impact.