IDnow — Outage
ResolvedDegradation HighApr 22, 2026, 02:25 PM · 1 day ago · Duration: 49min · Regions: asia
Detected by Probecast
Incident Summary
Incident Summary
API IDnow is currently DOWN in asia.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500
Validation Results
Validation Reason: DOWN in multiple regions: us-east, us-west + asia Consecutive DOWN Checks: 2 Time Between Checks: 250s
Cross-Region Impact
Also DOWN in: us-east, us-west Total Affected Regions: 3
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-04-22T14:25:53.005Z
Timeline
Started
Apr 22, 2026, 02:25 PM
1 day ago
Resolved
Apr 22, 2026, 03:15 PM
1 day ago
Duration
49min
Evidence Logs(12 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 22, 02:25 PM | asia | down | 569ms | 500 |
| Apr 22, 02:25 PM | europe | degraded | 6157ms | 200 |
| Apr 22, 02:25 PM | us-west | down | 484ms | 500 |
Track IDnow reliability
This isn't IDnow's first incident. They had 2 incidents in the last 180 days, averaging 65 minutes of impact.