How often is Freshdesk API down?

Freshdesk API has had no incidents detected in the recent monitoring period.

What is the average uptime of Freshdesk API in 2026?

The 30-day uptime for Freshdesk API is 100.00%%. This is measured by Probecast's independent monitoring from 4 global regions.

How do I get alerted when Freshdesk API has an incident?

Create a free Probecast account, add Freshdesk API to your monitoring stack, and configure alerts via email, Slack, Microsoft Teams, WhatsApp, or custom webhooks.

Which region has the fastest Freshdesk API response times?

Currently, US West has the fastest response times for Freshdesk API at 158ms.

What endpoint does Probecast monitor for Freshdesk API?

Probecast monitors GET https://support.freshdesk.com/api/v2/agents/me for Freshdesk API. Health checks run every 5 minutes from 4 global regions.

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Freshdesk API

OperationalLast checked: —

Customer Support • Freshworks

Stack Health Score

Score = Uptime - Penalties
Latency >500ms: -2 | >1000ms: -5
Outages: -2 each | Degradations: -1 each

100.0/ 100

Based on uptime, latency & incidents

100.00%

UptimePercentage of time the API was available.
Only DOWN status impacts this metric.

292ms

Avg Latency

1,000+

APIs monitored

Outages

Degradations

This Month

Uptime History

16-day uptime100.00%

16 days ago

Operational

Degraded

Down

Today

Regional Status

🇺🇸

US West

Operational

158ms

latency

🇺🇸

US East

Operational

347ms

latency

🇪🇺

Europe

Operational

290ms

latency

🌏

Asia Pacific

Operational

374ms

latency

Latency (24h)

Avg: 543ms

Min: 139ms

Max: 2686ms

2686ms1343ms0ms

06:00 AM05:00 AM

Last response:

HTTP 401

Showing data from OregonPrimary monitoring node location. See all 4 regions above for regional availability.

Want to monitor your own APIs and services? Create a free account to track uptime, latency and get instant alerts.

Frequently Asked Questions

Recent Incidents

No incidents recorded

This API has been stable

API Information

Monitored Endpoint

GEThttps://support.freshdesk.com/api/v2/agents/me

Provider

Freshworks