RetoolOutage

ResolvedDegradation - High

May 9, 2026, 09:26 PM · about 21 hours ago · Duration: 21min · Regions: asia

Detected by Probecast

Incident Summary

Incident Summary

API Retool is currently DOWN in us-west.

Diagnostic Details

Error Type: http HTTP Status: 525 Error Message: API returned HTTP 525

Validation Results

Validation Reason: DOWN in 2 regions: asia, us-west Consecutive DOWN Checks: 2 Time Between Checks: 299s

Cross-Region Impact

Also DOWN in: asia Total Affected Regions: 2

Severity Assessment

Level: MEDIUM Limited regional impact or recoverable error type.


Detected by Probecast Health Monitor - 2026-05-09T21:26:18.856Z

Timeline

Started

May 9, 2026, 09:26 PM

about 21 hours ago

Resolved

May 9, 2026, 09:47 PM

about 21 hours ago

Duration

21min

Evidence Logs(5 checks)

TimeRegionStatusLatencyCode
May 9, 09:26 PMus-westdown9738ms525
May 9, 09:22 PMasiadown10001ms
May 9, 09:21 PMus-westdown9650ms525

Track Retool reliability

This isn't Retool's first incident. They had 1 incidents in the last 180 days, averaging 21 minutes of impact.

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