OpenAI — Degradation
ResolvedDegradation MediumApr 20, 2026, 07:15 AM · 4 days ago · Duration: 12h 19min
openaiView source
Incident Summary
External incident reported: Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour. Affected:
Timeline
Started
Apr 20, 2026, 07:15 AM
4 days ago
Resolved
Apr 20, 2026, 07:35 PM
3 days ago
Duration
12h 19min
Track OpenAI reliability
This isn't OpenAI's first incident. They had 14 incidents in the last 180 days, averaging 483 minutes of impact.