Magento REST API — Outage
ResolvedDegradation - HighMay 14, 2026, 12:36 PM · about 10 hours ago · Duration: 8h 59min · Regions: us-east
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in us-east.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 281s
Cross-Region Impact
Also DOWN in: europe, us-west Total Affected Regions: 3
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-05-14T12:36:43.838Z
Timeline
Started
May 14, 2026, 12:36 PM
about 10 hours ago
Resolved
May 14, 2026, 09:36 PM
about 1 hour ago
Duration
8h 59min
Evidence Logs(6 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| May 14, 12:36 PM | us-west | down | 10001ms | — |
| May 14, 12:36 PM | us-east | down | 10000ms | — |
| May 14, 12:36 PM | europe | down | 10002ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 8 incidents in the last 180 days, averaging 3071 minutes of impact.
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