Magento REST API — Outage
ResolvedDegradation HighApr 10, 2026, 07:01 PM · 13 days ago · Duration: 24h 59min · Regions: us-east
Detected by Probecast
Incident Summary
Incident Summary
API Magento REST API is currently DOWN in us-west.
Diagnostic Details
Error Type: timeout HTTP Status: N/A Error Message: Request timeout after 10000ms Retry Attempts: 3 (all failed)
Validation Results
Validation Reason: All 3 retry attempts failed Consecutive DOWN Checks: 2 Time Between Checks: 3599s
Cross-Region Impact
Also DOWN in: us-east Total Affected Regions: 2
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-04-10T19:01:01.568Z
Timeline
Started
Apr 10, 2026, 07:01 PM
13 days ago
Resolved
Apr 11, 2026, 08:00 PM
12 days ago
Duration
24h 59min
Evidence Logs(2 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 10, 07:00 PM | us-east | down | 10001ms | — |
| Apr 10, 07:00 PM | us-west | down | 10000ms | — |
Track Adobe reliability
This isn't Adobe's first incident. They had 1 incidents in the last 180 days, averaging 1499 minutes of impact.