Drug Product DB — Outage
ResolvedDegradation HighApr 27, 2026, 12:15 PM · about 9 hours ago · Duration: 3h 19min · Regions: us-west
Incident Summary
Incident Summary
API Drug Product DB is currently DOWN in us-east.
Diagnostic Details
Error Type: http HTTP Status: 500 Error Message: API returned HTTP 500
Validation Results
Validation Reason: DOWN in multiple regions: asia, europe, us-west + us-east Consecutive DOWN Checks: 2 Time Between Checks: 308s
Cross-Region Impact
Also DOWN in: asia, europe, us-west Total Affected Regions: 4
Severity Assessment
Level: HIGH Multiple regions affected or critical error type detected.
Detected by Probecast Health Monitor - 2026-04-27T12:15:32.101Z
Timeline
Started
Apr 27, 2026, 12:15 PM
about 9 hours ago
Resolved
Apr 27, 2026, 03:35 PM
about 5 hours ago
Duration
3h 19min
Evidence Logs(6 checks)
| Time | Region | Status | Latency | Code |
|---|---|---|---|---|
| Apr 27, 12:15 PM | us-west | down | 258ms | 500 |
| Apr 27, 12:15 PM | us-east | down | 893ms | 500 |
| Apr 27, 12:15 PM | europe | down | 302ms | 500 |
Track Drug Product DB reliability
This isn't Drug Product DB's first incident. They had 4 incidents in the last 180 days, averaging 82 minutes of impact.