Incident Details

## Incident Summary API Freshdesk is currently **DOWN** in us-west. ## Diagnostic Details **Error Type:** http **HTTP Status:** 503 **Error Message:** API returned HTTP 503 ## Validation Results **Validation Reason:** DOWN in multiple regions: asia, europe + us-west **Consecutive DOWN Checks:** 2 **Time Between Checks:** 301s ## Cross-Region Impact **Also DOWN in:** asia, europe **Total Affected Regions:** 3 ## Severity Assessment **Level:** HIGH Multiple regions affected or critical error type detected. --- *Detected by Probecast Health Monitor - 2026-03-03T17:31:39.761Z*